INFORMATION

Dawn Fitzpatrick is a registered member (Accred) of, and, consequently is bound by the code of ethics of the British Association of Counsellors and Psychotherapists (BACP). Details which can be accessed at www.bacp.co.uk

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CONFIDENTIALITY

Counselling provided by a BACP Counsellor/Psychotherapist is treated normally as entirely confidential. Breaching that confidentiality would never be taken lightly and would only arise in exceptional circumstances. For example if the counsellor judged it to be necessary due to a perceived risk of death, injury or harm to client or someone else. If there was a disclosure around potential Child Protection issues, or of a legal requirement of disclosure by knowledge of money laundering or terrorism activity.

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PAYMENT and CANCELLATIONS

The timing, frequency and fees for the counselling session will be by prior arrangement. Each session will be for 50 minutes. Payment for each session is due on booking. On receipt of payment, agreed appointment date and time will be confirmed. If no payment is received 24hrs following request, arranged date and time will not be held and confirmed.   If a client wishes to cancel an arranged session, a minimum of 48 hours notice must be given to the counsellor. Failing which no refund will be processed. As much notice as is reasonably possible will be given to the client, in the event that the counsellor has to cancel any session. Separate terms for Supervisees. 

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PRIVACY STATEMENT and DATA PROTECTION

I am registered with the ICO (Information Commissioners Office), which means I need to tell you what data I am collecting from you and why.

I will collect from you:

1.     Your name.

2.     Your email and mobile number. I will use this as a way of contacting you regarding our sessions. I will mainly use email and text secondly.

3.     An emergency contact. I would only contact this person if you are presenting with high levels of risk.

Will I share your data and if I do, whom with and for what purpose?

It is very unlikely that I will share your data. I will not pass on or use it for unethical reasons. I may have to share if my notes are subpoenaed by court. If you are at risk of harm I may have to pass this on to the police. In both instances, I will inform you of my duty of care and subsequent steps.

How will I store your data?

This data is on a word doc. and is kept within a password protected file on my personal computer. Your email and phone number will be stored on my business mobile phone, which is code protected.

How long will I store your data for and how will I dispose of it?

I will keep your session notes for seven years after the final review session. Which is the period that my insurance company requests.

If you are not happy with the way that I use your data, further information can be found at www.ico.org.uk

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COSTS

COUNSELLING/PSYCHOTHERAPY

Online/telephone @ £50 per session. 

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CLINICAL SUPERVISION 

Online/telephone @ £75 per 90 minutes

Online/telephone @ £50 per 60 minutes

Trainees @ £45 per 60 minutes/£65 per 90 mins (Online/Telephone)

 

Terms and Contract available by request